{"id":540,"date":"2023-03-07T00:50:03","date_gmt":"2023-03-07T00:50:03","guid":{"rendered":"https:\/\/plastify.hu\/?page_id=540"},"modified":"2026-09-08T16:32:15","modified_gmt":"2026-09-08T14:32:15","slug":"aszf","status":"publish","type":"page","link":"https:\/\/plastify.hu\/en\/aszf\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<h2>General Terms and Conditions<\/h2>\n<p><strong>Effective:<\/strong> from 8 September 2026 until withdrawn.<\/p>\n<p>These General Terms and Conditions (the \u201cTerms\u201d) set out the conditions of purchasing in the <strong>plastify.hu<\/strong> online shop operated by Plastify Kft. (the \u201cSeller\u201d). Please read them carefully before placing an order. By placing an order you confirm that you have read and accept these Terms.<\/p>\n<p>The language of the contract is Hungarian. The contract is concluded electronically, does not qualify as a written contract, is not filed by the Seller and cannot be retrieved later. The Seller has not signed up to any code of conduct.<\/p>\n<h3>1. The Seller<\/h3>\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<td>Company name<\/td>\n<td>Plastify Kereskedelmi \u00e9s Szolg\u00e1ltat\u00f3 Kft.<\/td>\n<\/tr>\n<tr>\n<td>Registered office and postal address<\/td>\n<td>8095 P\u00e1kozd, HRSZ 067\/28 (Extr\u00e9mplast), Hungary<\/td>\n<\/tr>\n<tr>\n<td>Company registration number<\/td>\n<td>07-09-029235 (Sz\u00e9kesfeh\u00e9rv\u00e1r Regional Court as Court of Registration)<\/td>\n<\/tr>\n<tr>\n<td>Tax number<\/td>\n<td>26497697-2-07<\/td>\n<\/tr>\n<tr>\n<td>E-mail<\/td>\n<td>plastify@plastify.hu<\/td>\n<\/tr>\n<tr>\n<td>Telephone<\/td>\n<td>+36 70 327 0744 (working days 9 am\u20135 pm)<\/td>\n<\/tr>\n<tr>\n<td>Contact person<\/td>\n<td>Mikl\u00f3s R\u00e1cz<\/td>\n<\/tr>\n<tr>\n<td>Bank<\/td>\n<td>MBH Bank Nyrt.<\/td>\n<\/tr>\n<tr>\n<td>Bank account number<\/td>\n<td>10300002-13026408-00014908<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p><strong>Hosting provider:<\/strong> NT-SERVICE Kft., 1224 Budapest, Damjanich utca 50., tax number 14374472-2-43, company registration number 01-09-901114, info@nt-service.hu, +36 70 633 4000.<\/p>\n<h3>2. Products on sale<\/h3>\n<p>The shop sells Plastify\u2019s own-brand 2.2-litre refillable drinking bottle, its 2-pack and 3-pack, and a spare cap. The detailed description, material, capacity, cleaning and safety information (GPSR product safety notice) of each product is on the product page.<\/p>\n<p><strong>Capacity:<\/strong> the nominal capacity of the bottle is 2.2 litres. The top mark of the embossed scale on the side of the bottle is at 2 litres; filled to the brim it holds roughly 2.3 litres. This follows from the design of the product and is not a defect.<\/p>\n<p><strong>Cleaning:<\/strong> the bottle is hand-wash only and is not dishwasher safe. It is not suitable for hot liquids.<\/p>\n<p>Product photos may differ slightly from reality depending on your screen settings (e.g. colour shade). The content of the shop (images, texts, logo) is the property of the Seller and may only be used with permission.<\/p>\n<h3>3. Prices<\/h3>\n<p>Prices are shown in Hungarian forints, are gross prices and include 27% VAT. They do not include the delivery cost or any cash-on-delivery fee; these are itemised on the checkout page before you confirm the order.<\/p>\n<p><strong>Quantity price:<\/strong> if at least 6 of the 2.2-litre bottles (colours may be mixed) are ordered at once, the unit price drops automatically to 3,810 Ft per bottle (3,000 Ft net). The discount appears in the basket and does not apply to the packs or the spare cap.<\/p>\n<p>The Seller reserves the right to change prices; a change does not affect orders already placed. In the case of an obvious pricing error (e.g. 0 Ft or a price grossly out of line with the market price) the Seller is not obliged to sell the product at the erroneous price; in such a case it informs the Customer without delay, who may confirm the order at the correct price or cancel it.<\/p>\n<h3>4. How to order<\/h3>\n<ol>\n<li>Choose the product and the colour (for packs, per bottle), then click the <strong>Add to basket<\/strong> button.<\/li>\n<li>In the basket you can check and change the quantity.<\/li>\n<li>When ordering products sold by the <strong>Checkout<\/strong> page enter your billing (and, if different, delivery) details and choose the delivery and payment method. For parcel-point delivery, select the pickup point on the map.<\/li>\n<li>You can review the order summary (products, delivery fee, cash-on-delivery fee, total) before submitting; input errors can be corrected in the fields.<\/li>\n<li>After accepting the Terms and the Privacy Policy, submit the order with the <strong>Place order<\/strong> button; the order <strong>entails an obligation to pay<\/strong>.<\/li>\n<li>For card payment the system redirects you to SimplePay\u2019s secure payment page.<\/li>\n<\/ol>\n<p>By placing an order the Customer makes an offer. The Seller confirms receipt of the order by automatic e-mail; this confirmation constitutes the conclusion of the contract. If the confirmation does not arrive within 48 hours, the Customer is released from the offer. Please also check your spam folder and, in case of a problem, write to plastify@plastify.hu.<\/p>\n<p>Orders can be placed without registration, as a guest.<\/p>\n<h3>5. Payment methods<\/h3>\n<p><strong>Card payment (SimplePay).<\/strong> Through the SimplePay system operated by OTP Mobil Kft. (1143 Budapest, Hung\u00e1ria krt. 17\u201319.), with Visa, Mastercard and Maestro cards. The Seller does not receive or store card details; payment takes place on SimplePay\u2019s secure page. SimplePay customer information: <a href=\"https:\/\/simplepay.hu\/vasarlo-aff\/\" target=\"_blank\" rel=\"noopener\">https:\/\/simplepay.hu\/vasarlo-aff\/<\/a> \u00b7 Payment guide: <a href=\"http:\/\/simplepartner.hu\/PaymentService\/Fizetesi_tajekoztato.pdf\" target=\"_blank\" rel=\"noopener\">http:\/\/simplepartner.hu\/PaymentService\/Fizetesi_tajekoztato.pdf<\/a><\/p>\n<p><em>Data transfer statement:<\/em> I acknowledge that the following personal data stored by the data controller Plastify Kft. (8095 P\u00e1kozd, HRSZ 067\/28) in the user database of plastify.hu will be transferred to OTP Mobil Kft. as data processor. The data transferred by the controller are: name, e-mail address, telephone number, billing address details, delivery address details. The nature and purpose of the processing carried out by the processor are described in the SimplePay Privacy Policy at the following link: <a href=\"https:\/\/simplepay.hu\/adatkezelesi-tajekoztatok\/\" target=\"_blank\" rel=\"noopener\">https:\/\/simplepay.hu\/adatkezelesi-tajekoztatok\/<\/a><\/p>\n<p><strong>Cash on delivery.<\/strong> You pay the courier or the parcel point on collection. Cash on delivery is available <strong>up to an order value of 50,000 Ft<\/strong> ; above that, payment is by card. The cash-on-delivery fee is 590 Ft for MPL home delivery; at FoxPost lockers 300 Ft (orders under 15,000 Ft) or 2% of the order value (from 15,000 Ft). At FoxPost lockers payment is by card only.<\/p>\n<p>Bank transfer in advance is not available at the moment.<\/p>\n<h3>6. Invoicing<\/h3>\n<p>The Seller issues an electronic invoice for the purchase in the Billingo system (Billingo Technologies Zrt.) and sends it to the e-mail address given with the order. For company purchases, tick \u201cCompany invoice\u201d at the checkout and enter the company name and tax number; the invoice cannot be changed afterwards.<\/p>\n<h3>7. Delivery<\/h3>\n<p>We deliver within Hungary only. Delivery methods and fees:<\/p>\n<figure class=\"wp-block-table\">\n<table>\n<thead>\n<tr>\n<th>Delivery method<\/th>\n<th>Fee<\/th>\n<th>Collection deadline<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>FoxPost parcel locker<\/td>\n<td>1,150 Ft \u00b7 <strong>free from an order value of 12,000 Ft<\/strong><\/td>\n<td>5 days from arrival (weekends count; public holidays extend the period)<\/td>\n<\/tr>\n<tr>\n<td>MPL parcel locker<\/td>\n<td>1,570 Ft<\/td>\n<td>2 working days in the locker, then a further 5 working days at the nearest post office<\/td>\n<\/tr>\n<tr>\n<td>MPL PostaPont \/ post office<\/td>\n<td>1,570 Ft<\/td>\n<td>5 working days<\/td>\n<\/tr>\n<tr>\n<td>MPL home delivery (courier, working days 8 am\u20135 pm)<\/td>\n<td>3,140 Ft<\/td>\n<td>after a failed delivery attempt the parcel can be collected from the post office<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p>Free delivery applies exclusively to FoxPost locker pickup for orders from 12,000 Ft (the 3-pack already qualifies); for other delivery methods the list price is charged.<\/p>\n<p>Products in stock are handed to the carrier within 1\u20133 working days of the order confirmation (cash on delivery) or the successful payment (card payment); delivery usually takes a further 1\u20133 working days. We notify you by e-mail when the parcel is dispatched, with tracking. For locker pickup, FoxPost or MPL sends the pickup code by SMS and e-mail; the deadlines above are governed by the carriers\u2019 current terms.<\/p>\n<p>Please inspect the parcel on collection. If the packaging is damaged, ask the courier or the parcel point for a damage report and let us know. The absence of a report does not exclude a warranty claim, but it makes proof harder.<\/p>\n<p>If the Customer does not collect the parcel and it is returned as a result, the Seller may charge the cost of redelivery or withdraw from the contract.<\/p>\n<h3>8. Right of withdrawal (14 days)<\/h3>\n<p>Under Government Decree 45\/2014 (II. 26.), a Customer who qualifies as a consumer may <strong>withdraw from the contract without giving a reason within 14 days<\/strong> of receiving the product. For several products the period starts with receipt of the last product. The right of withdrawal may also be exercised between the conclusion of the contract and receipt of the product.<\/p>\n<p><strong>How:<\/strong> by an unambiguous statement sent by e-mail (plastify@plastify.hu) or by post (8095 P\u00e1kozd, HRSZ 067\/28), or using the model withdrawal form in Annex 2 of the Decree (see the end of these Terms). The deadline is met if you send the statement within 14 days.<\/p>\n<p><strong>Return:<\/strong> the product must be returned or handed over to the Seller\u2019s address above within 14 days of notifying withdrawal. <strong>The direct cost of returning the product is borne by the Customer<\/strong>; parcels sent cash on delivery are not accepted.<\/p>\n<p><strong>Refund:<\/strong> the Seller refunds the full amount paid by the Customer, including the delivery cost (except the extra cost of a delivery method more expensive than the cheapest one offered), within 14 days of learning of the withdrawal. The refund is made by the original payment method, or for cash-on-delivery purchases to the bank account given by the Customer. The Seller may withhold the refund until it has received the product back or the Customer has provided credible proof of having returned it.<\/p>\n<p><strong>Diminished value:<\/strong> the Customer is liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the product. Trying the bottle (handling it, screwing the cap on and off) does not diminish its value; normal use (drinking, filling) does. For a damaged, scratched or used bottle the Seller may deduct an amount proportionate to the diminished value from the refund.<\/p>\n<p>Customers who are not consumers (companies, sole traders) have no right of withdrawal.<\/p>\n<h3>9. Warranty for defects, product warranty, guarantee<\/h3>\n<p><strong>Warranty for defects.<\/strong> In the event of defective performance by the Seller, the Customer may assert a warranty claim under the rules of the Civil Code. You may request repair or replacement, failing which a proportionate price reduction, or \u2014 as a last resort \u2014 withdraw from the contract. For consumers the claim may be asserted within <strong>two years<\/strong> of performance; for one year after performance it is presumed that the defect already existed at the time of delivery. Please report a defect without delay after discovering it, and within two months at the latest.<\/p>\n<p><strong>Product warranty.<\/strong> In the case of a defect in movable property, the Customer may \u2014 at their choice \u2014 assert a warranty claim for defects or a product warranty claim against the manufacturer (for the Plastify bottle, the Seller) within two years of the product being placed on the market. Under a product warranty only repair or replacement of the defective product may be requested.<\/p>\n<p><strong>Statutory guarantee.<\/strong> The mandatory guarantee under Government Decree 151\/2003 (IX. 22.) does not extend to the products sold, owing to their value and nature.<\/p>\n<p><strong>Voluntary replacement guarantee (1 year).<\/strong> The Seller offers a voluntary replacement guarantee on Plastify bottles bought on plastify.hu for one year from the date of purchase:<\/p>\n<ul>\n<li>If the bottle breaks or cracks within one year, we replace it with the same bottle \u2014 or, if that is no longer available, with a new bottle of the same value.<\/li>\n<li>The guarantee applies to private customers who ordered directly from the plastify.hu shop. It does not cover reseller, company or wholesale purchases.<\/li>\n<li>It can be used <strong>once<\/strong> per bottle. It does not cover a separately purchased spare cap.<\/li>\n<li><strong>How to claim:<\/strong> e-mail plastify@plastify.hu with your order number (or invoice) and photos clearly showing the damage. You do not need to send the broken bottle back; if we do ask for it, the Seller pays the postage. The Seller sends the replacement bottle <strong>free of charge<\/strong> within 5 working days of accepting the claim.<\/li>\n<li>The guarantee does not cover damage resulting from improper use (hot liquids, dishwasher, freezer, fizzy drinks with the cap sealed, deliberately dropping the bottle on a hard surface) \u2014 the burden of proof lies with the Seller.<\/li>\n<li>The replacement guarantee is a voluntary undertaking and does not affect the Customer\u2019s statutory rights under the warranty for defects and the product warranty.<\/li>\n<\/ul>\n<p>Warranty and guarantee claims can be reported at plastify@plastify.hu or on +36 70 327 0744. We record the report in a written record and, after examining the defect \u2014 but within 15 days at the latest \u2014 inform you of the solution.<\/p>\n<h3>10. Complaints and enforcement<\/h3>\n<p>You can make a complaint orally (by telephone) or in writing (e-mail, post) using the contact details above. We reply to written complaints on the merits within 30 days; if a complaint is rejected, we give reasons and information about the available remedies.<\/p>\n<p><strong>Arbitration board.<\/strong> Consumers may turn to the arbitration board competent for their place of residence or for the Seller\u2019s registered office. The board competent for the Seller\u2019s registered office is: <strong>Fej\u00e9r County Arbitration Board (Fej\u00e9r V\u00e1rmegyei B\u00e9k\u00e9ltet\u0151 Test\u00fclet)<\/strong>, 8000 Sz\u00e9kesfeh\u00e9rv\u00e1r, Hossz\u00fas\u00e9tat\u00e9r 4\u20136., telephone: +36 22 510 310, e-mail: bekeltetes@fmkik.hu, web: <a href=\"https:\/\/www.bekeltetesfejer.hu.\" target=\"_blank\" rel=\"noopener\">www.bekeltetesfejer.hu.<\/a> The Seller is obliged to cooperate in arbitration board proceedings.<\/p>\n<p><strong>Consumer protection authority.<\/strong> Fej\u00e9r County Government Office, Consumer Protection Department (Fej\u00e9r V\u00e1rmegyei Korm\u00e1nyhivatal Fogyaszt\u00f3v\u00e9delmi Oszt\u00e1ly), 8000 Sz\u00e9kesfeh\u00e9rv\u00e1r, Honv\u00e9d utca 8., postal address: 8050 Sz\u00e9kesfeh\u00e9rv\u00e1r, Pf. 936, telephone: +36 22 501 751, e-mail: fogyved@fejer.gov.hu.<\/p>\n<p><strong>Online dispute resolution.<\/strong> The European Commission\u2019s online dispute resolution platform: <a href=\"https:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/odr<\/a><\/p>\n<p><strong>Court.<\/strong> The parties will first try to settle disputes amicably; failing that, the Customer may bring the matter before the court with jurisdiction and competence.<\/p>\n<h3>11. Other provisions<\/h3>\n<ul>\n<li>The Customer uses their own internet connection and device to access the shop; the Seller is not liable for damage caused by a faulty internet connection, a virus or a fault in the Customer\u2019s device.<\/li>\n<li>The Seller strives for accuracy of the information shown in the shop; it accepts no liability for obvious typing errors and corrects them without delay.<\/li>\n<li>The Seller may amend these Terms unilaterally; an amendment takes effect on publication and does not affect orders already placed.<\/li>\n<li>Matters not covered by these Terms are governed by the Civil Code, Government Decree 45\/2014 (II. 26.), Act CLV of<\/li>\n<li>1997 on consumer protection and Act CVIII of 2001 on electronic commerce.<\/li>\n<\/ul>\n<h3>Model withdrawal form<\/h3>\n<p>(Complete and return this form only if you wish to withdraw from the contract.)<\/p>\n<blockquote>\n<p>To: Plastify Kft., 8095 P\u00e1kozd, HRSZ 067\/28, plastify@plastify.hu<\/p>\n<p>I hereby give notice that I withdraw from my contract of sale of the following product(s):<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Order number: \u2026\u2026\u2026\u2026\u2026 Received on: \u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Name of consumer: \u2026\u2026\u2026\u2026\u2026 Address of consumer: \u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Bank account for the refund (cash-on-delivery purchases): \u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Date: \u2026\u2026\u2026\u2026\u2026 Signature (only if this form is notified on paper): \u2026\u2026\u2026\u2026\u2026<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"<p>\u00c1ltal\u00e1nos Szerz\u0151d\u00e9si Felt\u00e9telek Hat\u00e1lyos: 2026. szeptember 8. napj\u00e1t\u00f3l visszavon\u00e1sig. A jelen \u00c1ltal\u00e1nos Szerz\u0151d\u00e9si Felt\u00e9telek (a tov\u00e1bbiakban: \u00c1SZF) a Plastify Kft. (a tov\u00e1bbiakban: Szolg\u00e1ltat\u00f3) \u00e1ltal \u00fczemeltetett plastify.hu web\u00e1ruh\u00e1zban t\u00f6rt\u00e9n\u0151 v\u00e1s\u00e1rl\u00e1s felt\u00e9teleit tartalmazz\u00e1k. K\u00e9rj\u00fck, rendel\u00e9se lead\u00e1sa el\u0151tt figyelmesen olvassa el. A megrendel\u00e9s lead\u00e1s\u00e1val \u00d6n kijelenti, hogy az \u00c1SZF-et megismerte \u00e9s elfogadja. A szerz\u0151d\u00e9s nyelve magyar. A szerz\u0151d\u00e9s [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-540","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/plastify.hu\/en\/wp-json\/wp\/v2\/pages\/540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plastify.hu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/plastify.hu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/plastify.hu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/plastify.hu\/en\/wp-json\/wp\/v2\/comments?post=540"}],"version-history":[{"count":0,"href":"https:\/\/plastify.hu\/en\/wp-json\/wp\/v2\/pages\/540\/revisions"}],"wp:attachment":[{"href":"https:\/\/plastify.hu\/en\/wp-json\/wp\/v2\/media?parent=540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}